FAQ
Categories
Shipping
Do you ship overseas?
We sure do! Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control. Shipping costs will apply, and will be added at checkout.
How long will it take to get my order?
Depends on where you are located. Orders processed here (Los Angeles) will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Returns
What's the return policy?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
General
How do I contact someone?
Email us at info@stayanchoredbrand.com or use our contact form, or send a message via the chat. Please note we are a small but mighty team, so we’ll try our best to get back you as soon as possible.
Can I get products personalized?
It depends on the product, although most products can be personalized. Send us a massage and we’ll see what we can do.
