FAQ

Categories

General

How do I contact someone?

Abierto

Email us atinfo@stayanchoredbrand.com. Please note we are a small but mighty team, so we’ll try our best to get back you as soon as possible.

Where can I get a discounts or coupon?

Abierto

We run discounts and promotions all year round, so be on the lookout for those exclusive deals. You can find them on the site or any of our social channels like Facebook and Instagram. Don't forget to follow to be the first! *A little secret, our newsletters are always giving away discounts codes and free stuff...

Can I get products personalized?

Abierto

It depends on the product, although most products can be personalized. Send us a massage and we’ll see what we can do.

Shipping

Do you ship overseas?

Abierto

We sure do! Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control. Shipping costs will apply, and will be added at checkout.

How long will it take to get my order?

Abierto

Depends on where you are located. Orders processed here (Los Angeles) will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Returns

What's the return policy?

Abierto

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

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